Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) describes the types of information Digs, Inc. and its affiliates (collectively, “Digs,” “we,” “us,” or “our”) may collect from you or that you may provide when you use our websites (including digs.com), mobile applications, platform features including DigsCloud, DigsCanvas, and DigsCare, and all other interactive features, tools, and communications provided by Digs, however accessed and/or used (collectively, the “Services”). This Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. Please read this Policy and our posted Terms of Service (together with this Policy, the “Terms”) before you use our Services.

2. What is Personal Information?

This Policy applies to Personal Information collected or used by Digs in connection with its Services. “Personal Information” generally means any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to you...

3. How We Collect Personal Information

We may receive Personal Information through many aspects of our online and offline Services, and we may collect such information about you by various means, including:

  • Directly from you: via websites, mobile applications, platform features.
  • From your employer or business organization: when a builder, contractor, or designer creates a project and adds you as a team member.
  • From third party sources: that you engage with us through.
  • By combining information from different sources...

4. What Information Do We Collect?

Digs may collect the following types of Personal Information:

a. Information Provided to Digs

  • Account Registration: Personal Information shared when creating a Digs account.
  • Platform Subscriptions: Payment and billing information when subscribing to a Digs plan.
  • Project Creation and Collaboration: Information uploaded during project creation.
  • Home and Property Information: Information about the home or property provided.

b. Information Digs Receives from Third Parties

Digs may receive Personal Information from third parties, including service providers and social media platforms.

c. Information Digs Receives Through Automated Means

Technical information about use of the Services, including IP address, browser type, and other analytics.

5. Cookies and Similar Technologies

We use cookies, pixels, SDKs and other technologies to collect online user activity. Cookies help us enhance the user experience and gather data on usage.

6. How We Use Personal Information We Collect

We use Personal Information to operate, evaluate, and improve our Services, including:

  • Performance of obligations from your account registration, subscription...
  • To provide information, products, and services you request.
  • To facilitate collaboration between project participants.
  • To process and deliver homeowner handoffs...

7. How You May Share Information With Third Parties

The Digs Services include collaboration features which may share Personal Information with project participants.

8. How We Share and Disclose Personal Information

Digs will not disclose your Personal Information to third parties without your consent except as described below:

  • a. Third Party Disclosures: required by law or to prevent harm.
  • b. Service Providers: authorized to use your Personal Information for business activities only.
  • c. Project Collaboration Sharing: necessary information shared with other project participants.

9. Your Privacy Rights and Choices

a. General Rights

  • Accessing and Correcting your Personal Information: Access by logging into your account.

b. Notice for Residents of Certain States in the US

Residents of California etc. have rights regarding Personal Information requests.

c. Additional Notice for California Residents

Outlines categories of information, financial incentives, and rights to access, delete, and opt-out requests.

10. Online Advertising

Digs promoted by various organizations. Not responsible for privacy practices outside our Services.

11. Third Party Links

Links to external sites not governed by this Policy.

12. Security and Retention of Personal Information

We maintain security safeguards but cannot ensure complete security.

13. Minors

Digs does not knowingly collect information from those under 13; steps taken to delete such data if collected.

14. Changes to This Privacy Policy

Changes to this Policy will be reflected periodically.

15. Contacting Digs

Contact Digs for questions or comments regarding this Privacy Policy via email at privacy@digs.com or via physical contact details provided.